Open911: Industrial OPC UA Alarm Notification System

Open911 is a GxP-compliant, robust, and highly configurable alert dispatching system. Designed for life sciences, biotechnology, and manufacturing environments, it connects natively with OPC UA infrastructure to monitor critical operational tags and coordinate instant operator response.

Functioning similarly to Win-911, Open911 closes the gap between automation control systems and plant personnel, ensuring critical events are resolved promptly through intelligent escalation rules, shift calendars, and reliable multi-channel deliveries.

Product Interface Tour

Select a module from the menu below to preview its interface. Click the screenshot to view it in full resolution.

Open911 Dashboard

System Dashboard

The central command hub for Open911. It displays active and unresolved alarms, live connection statuses for OPC UA servers, notification gateway health, and currently active on-call staff. A clean layout ensures that critical operational statuses are visible at a glance without clutter.

Core System Features

Direct OPC UA Browsing

Leverage the built-in Tag Explorer to directly browse hierarchical OPC UA namespaces. Rapidly configure triggers on data tags, status codes, and quality indicators without manual entry mistakes.

GxP Compliance Ready

Comply with strict regulatory frameworks, including FDA 21 CFR Part 11. Open911 includes a read-only, cryptographically linked Audit Trail, tracking all alarms, alerts, and operator responses.

Intelligent Escalation

Configure custom rules to escalate alerts based on response latency. Define fallback notification steps across multiple groups and individuals to guarantee alarms are acknowledged.

Shift & Schedule Awareness

Use active calendar schedules to route alarms only to active on-call operators, mitigating notification fatigue and ensuring off-shift employees are not disrupted.

Inquire About Open911

We provide full deployment support, GxP computer system validation (CSV) protocols, and customization options for Open911.

Email: [email protected]

Phone: 925-394-6606